YOUR INFORMATION
Privacy notice
Last updated: 24 September 2026
Who is responsible?
Anton de Beer, trading as The Kentish Gardener, is responsible for the personal information used to deal with your enquiries and provide gardening services. For privacy questions or requests, call 07909 618861 or contact Anton using the WhatsApp link on this website.
What information is used?
If you get in touch, the information you provide may include your name, phone number, address or postcode, messages, garden photographs and details of the work you would like. Please only share information relevant to your enquiry, and avoid including other people or private documents in photographs.
The contact form sends your name, email address, optional phone number, town or postcode and message to Anton’s business mailbox. It does not subscribe you to marketing. The website has no customer accounts, online payments or analytics. The web server processes technical information such as your IP address, requested page, request time, browser information and response status in access and error logs.
Why it is used and the lawful bases
- Enquiries, quotes and agreed work: to take steps at your request before entering a contract, and to carry out an agreed service.
- General correspondence and website security: legitimate interests in responding to enquiries, maintaining a working website and investigating faults or abuse.
- Records required by law: legal obligations, where applicable to work carried out and related business records.
You do not have to send an enquiry. Without the relevant contact and job details, it may not be possible to provide a quote or arrange a visit.
Who receives it?
Anton receives the information you send directly. Hosting and communications providers process the information needed to deliver their services. Information may also need to be supplied to authorities where required by law.
The WhatsApp button is an ordinary link, not an embedded chat widget. Opening it takes you to WhatsApp, whose own privacy terms apply. WhatsApp may process information internationally under its own arrangements. You can telephone instead if you prefer. Read WhatsApp’s privacy policy for its processing and transfer information.
Contact-form protection
To limit spam, the form temporarily counts requests by IP address in server memory. This information is used for the legitimate interest of protecting the service, is not stored in your browser, and is cleared on service restart or removed once inactive for 15 minutes when a later submission is processed. Enquiry contents are sent by email and are not stored in a separate website database.
How long is information kept?
Enquiry information is kept for the time needed to respond and resolve follow-up questions. If work goes ahead, relevant records may be kept for the service relationship and for applicable accounting, legal or dispute-resolution requirements. Information should be deleted when those purposes no longer apply; you can ask Anton about a particular record.
The website’s Nginx log configuration rotates logs daily and retains 14 rotated logs. Actual duration can vary for empty logs, and this setting does not control records retained independently by communications or hosting providers.
Your rights
Depending on the circumstances, you can ask to access or correct your information, have it erased, restrict its use, object to processing based on legitimate interests, or receive a portable copy. These rights are subject to legal conditions and are not absolute. If processing relies on consent, you can withdraw that consent at any time without affecting earlier lawful processing.
Contact Anton on 07909 618861 to make a request. You can also complain to the UK Information Commissioner’s Office through ico.org.uk or by calling 0303 123 1113.
Cookies and changes
See the cookie notice for the current website setup. This notice will be updated when the way the website handles information changes.